FAQ

What does the “FAR” in FAR Botanicals stand for?

The “FAR” in FAR Botanicals stands for “Fatty Acid-Rich”. The ingredients selected for our formulas are high in essential fatty acids for their proven ability to maintain the health and hydration of hair and skin.

What are Loyalty Points?

Loyalty Points are the special way that we reward our customers. Account holders are able to earn points for making a purchase, leaving a product review and for sharing our products with friends. Visit our Loyalty Points page to learn more.

Can I use a Promo Code and Loyalty Points in the same order?

You can only use one of these options per order.

Do previous 'Guest' purchases qualify for Loyalty Points once you open an account?

Qualifying purchases and other points earning activities can only be tracked if you have an account and if you are logged into your account. Any purchases made as a Guest will not earn points.

Do I have to have an account to shop at your site?

You are allowed to checkout as a Guest or to create an account. However, only account holders are able to earn Loyalty Points.

Do you ship Internationally?

Yes. We ship internationally from the United States.

Are FAR Botanicals products “natural”?

Since “natural” when used to describe beauty and grooming products is an unregulated term, our preference is to make sustainable products. This means that we use raw ingredients that are natural, certified organic and sustainable. These ingredients are selected based on their performance, safety, biodegradability, fair-trade status and cruelty-free status.

Are your products “chemical-free”?

“Chemical-Free” is a term often misused to promote products marketed as natural. The term is patently false since all products are made from a combination of chemicals. FAR Botanicals avoids using marketing terms that misinform or confuse consumers.

Do you have a specific list of ingredients you avoid?

We avoid using any animal derived ingredients, sulfates, amines, cheap fillers and inert ingredients such as plain water, low-grade vegetable oils, silicones, petrochemical fillers, plastic gelling agents, drying alcohols, formaldehyde or formaldehyde donors, coloring agents, endangered botanicals or materials that have been definitively identified as potential carcinogens.

Do you use preservatives? What preservatives do you use?

We use paraben-free and formaldehyde-free preservatives to keep our wet products, or products likely to come into contact with water, safe for consumer use. We use a combination of organic acids, esters, antioxidants, ethyl ethers and natural chelating agents to boost preservative efficacy. For guidance on which preservative ingredients to incorporate into our products, we refer to government-backed consumer safety standards established by the United States, the European Union and Japan.

Do your products contain any bee, silk, dairy or other animal derived ingredients?

FAR Botanicals has been crafted to be a cruelty-free, vegan-friendly brand. Instead of using animal derived-ingredients, we source plant-based equivalents or other sustainable alternatives. The cruelty-free status of our brand has been endorsed by Leaping Bunny.

Are your products scented?

Our products are designed to be low scent (less than 1% fragrance).  The exception is our Silicone-Free Verde Oil Supreme, which has been designed as a conditioning oil that can be converted into a fine hair perfume with the selection of a handcrafted fragrance.  VOS as a hair perfume is comparable to an Eau de toilette in strength.

Can Verde Oil Supreme be used on the body?

Many of our customers also use VOS as a body oil. The botanicals contained within the formula have been selected specifically for their benefit to hair, but are also often used in skin care.

Are your fragrances natural?

All of our fragrances are made from 100% natural materials, or a blend of predominantly natural content and some synthetic aroma molecules. Synthetic materials are used sparingly as substitutes for ingredients that would otherwise be sourced from animals or endangered botanicals.

Do you have sample sizes?

Yes. You can browse our available samples by visiting our Sample Shop. All of our samples are travel-friendly.

Can other retailers sell your products?

Yes. To apply for a wholesale account, visit our wholesale site.

Do you have a return policy?

Yes. You can review our Return Policy and all of site policies by clicking here.